Malbets Privacy Policy — How Your Information Is Kept Safe

MalbetsWhen you create and use an account on , certain information is collected automatically or directly from you. Below is a breakdown by category.

Malbets Collected data is used only for its stated purpose. No information is used beyond what it was collected for.

• For account creation, verification, and management.
• To process deposits and withdrawals.
• To provide support services and resolve issues.
• To detect fraud, money laundering, and duplicate accounts.
• To operate responsible gaming tools — and to identify unusual betting patterns.
• For platform improvements and planning new features.
• To send bonus and promo offers — only to members who have given consent.

Your data is analyzed to help improve the platform — but this analysis looks at overall patterns, not at any individual user.

Malbets Member personal data is never sold or shared with third parties for advertising purposes. However, there are limited circumstances in which information may be shared.

Malbets does not retain any data longer than necessary. All data is kept while your account remains active. When you request account closure —

• Personal profile information is generally deleted within 30 days.
• Financial transaction records are retained for up to 5 years as required by law.
• If there is an active dispute or ongoing investigation, relevant data may be retained until it is resolved.
• Records of members who have self-excluded for responsible gaming reasons are retained to protect those members.

To request data deletion, email support@malbets.net. You will also be informed of any data that is legally required to be retained.

On Both Technical and Procedural Levels Malbets has put data protection measures in place.

• SSL/TLS encryption: Every data transfer on the website and app is encrypted.
• Password Hashing: Your password is never stored directly — it is kept in hashed form.
• Access Control: Only authorized staff can access member data, and every access is logged.
• Two-factor verification: Members can enable two-factor authentication on their account.
• Regular security audits: Regular audits are conducted to identify system vulnerabilities.
• Data backup: Regular backups are taken to ensure no data is lost in the event of a server failure.

Every Malbets member has the following rights over their personal data. To exercise any of these rights, contact us at support@malbets.net.

Malbets Malbets strictly does not serve anyone under the age of 18. Age is verified at the time of account creation. If it is believed that a minor's data has been collected by mistake, notify us at support@malbets.net and it will be deleted immediately and the account will be closed.

Malbets may send you updates about new bonuses, promos, and games — but only if you gave consent when creating your account or through your settings. If you no longer wish to receive marketing messages —

• Go to your account settings and update your notification preferences.
• Every marketing email includes an "unsubscribe" link at the bottom.
• Contact us at support@malbets.net and your account will be closed within 24 hours.

Opting out of marketing messages will not stop important transactional notifications — such as withdrawal confirmations or security alerts. These are part of the service.

Before signing up on any online platform, it's natural to wonder — "Where is my information going?" Malbets-the answer is straightforward: your information is used solely to provide you with our services and nothing more.

On many platforms in Bangladesh, privacy policies are written in English and are so complex that the average user simply cannot understand them. Malbets This policy has been deliberately written in Bengali — because your consent means nothing if you cannot understand what you are agreeing to.

What information is provided at registration?

When registering on Malbets, you will be asked for your name, mobile number, and date of birth. Your date of birth is used solely to verify your age — accounts cannot be created by anyone under 18. These details are required because they are essential to the service.

Before a withdrawal, you may be asked to provide a copy of your National ID or passport for KYC verification. This is part of international financial compliance — it is used solely to confirm your identity, nothing else.

Why is device and browser information collected?

When you log in to Malbets, the server automatically records your IP address, browser type, and device. This is for security — if your account is suddenly accessed from another country, it is flagged as suspicious and an immediate alert is sent.

This information is never shared with advertisers. It is analysed in aggregate to improve the platform's technical performance — with no personally identifiable information involved.

How is betting history used?

Your betting history is used within Malbets' responsible gaming system. If unusual patterns are detected — such as significantly increasing bets after losses — the system will automatically send an alert or suggest taking a temporary break.

Your betting history is also used to determine your reward tier — bonus offers are tailored based on how active a member you are. This information is never shared with any third party.

What happens if I use social login?

Malbets does not currently support social media login (Facebook, Google). You can only log in using your mobile number or email address. If this feature is added in the future, members will be notified separately, and it will be made clear exactly what information would be collected.

What happens if the privacy policy changes?

Malbets This policy may be updated from time to time. For any significant changes, members will be notified by email or through a notice on the platform — at least 14 days in advance. The date of the most recent update is shown at the top of this page.

Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not wish to accept the changes, you may request that your account be closed.